Insurance Directory

Our carriers usually have 24/7 claims & billing. However, in most cases all other customer service related issues should be handled through our office.


FOR ROADSIDE ASSISTANCE:

1-800-328-4628

24 HOUR CLAIMS AND SERVICE:

1-800-328-4628

CORRESPONDENCE BY MAIL:

Austin Mutual Insurance Company
PO Box 1420
Maple Grove, MN 55311

ONLINE:

Website: www.austinmutual.com/

FOR ROADSIDE ASSISTANCE:

1-800-334-0090

24-HOUR CLAIM AND SERVICE:

1-800-334-009

CORRESPONDENCE BY MAIL:

Dairyland Auto

P.O. Box 8021
Stevens Point, WI 54481-8021

ONLINE:

FOR ROADSIDE ASSISTANCE:

877.506-4222, ( Option 1)

24-HOUR CLAIM AND SERVICE:

CLAIMS: 888.252.2799 | SERVICES: 877.252.7878

Kemper Claims
P.O. Box 2847
Clinton, IA 52733-2847

ONLINE:

Kemper Speciality California

ABOUT KEMPER SPECIALTY CALIFORNIA:

For customers who need non-standard Auto insurance in the State of California

CUSTOMER/SERVICE AND CLAIMS:

CLAIMS: 888.253.7834 | SERVICES: 800.456.0448

CORRESPONDENCE BY MAIL:

Kemper Claims
P.O. Box 2847
Clinton, IA 52733-2847

ONLINE:

Omni Insurance Group

24/7 CLAIMS REPORTING:

800-727-6664

Customer Service Center:

(866) 300-6433

PAYMENTS BY MAIL:

Omni Insurance Group
PO Box 105002
Atlanta, GA 30348-5002

ONLINE:

Oregon Mutual Insurance

24/7 ROADSIDE ASSISTANCE:

(855) 664-4911

CUSTOMER SERVICE AND CLAIMS:

Claims (Open 24/7): (800) 861-8380) | Windshield/ Glass 1-866-643-1745

BILLING DEPARTMENT:

Billing Department: Hours: 7:00 PM – 5:00 PM (PST)

PAYMENTS BY MAIL:

Oregon Mutual Insurance Company
PO Box 7500
McMinnville, OR 97128-7500

ONLINE:

StilLwater Insurance Group

CUSTOMER SERVICE AND CLAIMS:

ALL POLICY TYPES: (800) 220-1351 | SERVICES: (855) 712-4092

CORRESPONDENCE BY MAIL:

PO Box 45126, Jacksonville, FL 32232-5126

ONLINE:

Website: www.stillwaterinsurance.com

Liberty Mutual

24/7 ROADSIDE ASSISTANCE:

1-800-426-9898

CUSTOMER SERVICE AND CLAIMS:

1-800-2-CLAIMS (1-800-225-2467)

CORRESPONDENCE BY MAIL:

Corporate Headquarters
Liberty Mutual Group, Inc.
175 Berkeley Street
Boston, Massachusetts 02116

ONLINE:

Website: www.libertymutual.com

NationWide Insurance

24/7 ROADSIDE ASSISTANCE:

1-800-421-3535

CUSTOMER SERVICE AND CLAIMS:

1- 877 On Your Side (1-877-669-6877)

CORRESPONDENCE BY MAIL:

Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

ONLINE:

Website: www.nationwide.com

Sublimity Insurane Group

CUSTOMER SERVICE AND CLAIMS:

Telephone: (503) 769-6344
Toll-free and after hours: (800) 424-2491
Fax: (503) 769-2114

CORRESPONDENCE BY MAIL:

P.O. Box 219
Sublimity, OR 97385-0219

ONLINE:

Website: www.sublimityins.com/

The General Insurance Sevrvices

24/7 ROADSIDE ASSISTANCE: (Towbusters)

(800) 745-5791

24/7 CLAIMS DEPARTMENT:

1-800-280-1466 (Option #3)

CUSTOMER SERVICE:

(800) 280-1466

PAYMENTS BY MAIL:

The General®
P.O. Box 305076
Nashville, TN 37230-5076

ONLINE:

Policy Holders Pay Online: www.thegeneral.com/mypolicy/

Customer Service Hours: Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST

Traverlers

24/7 ROADSIDE ASSISTANCE:

1-800-252-4633 Select (Option #3 )

CUSTOMER/SERVICE AND CLAIMS:

1-800-252-4633 (Open 24/7)

CORRESPONDENCE BY MAIL:

Corporate Headquarters Travelers Personal Insurance PO BOX 660307 Dallas, TX 75266-0307

ONLINE:

Website: www.ravelers.com/


FOR ROADSIDE ASSISTANCE:

1-800-328-4628

24 HOUR CLAIMS AND SERVICE:

1-800-328-4628

CORRESPONDENCE BY MAIL:

Austin Mutual Insurance Company
PO Box 1420
Maple Grove, MN 55311

ONLINE:

Website: www.austinmutual.com/

FOR ROADSIDE ASSISTANCE:

1-800-334-0090

24-HOUR CLAIM AND SERVICE:

1-800-334-009

CORRESPONDENCE BY MAIL:

Dairyland Auto

P.O. Box 8021
Stevens Point, WI 54481-8021

ONLINE:

Website: My.DairylandInsurance.com

FOR ROADSIDE ASSISTANCE:

877.506-4222, ( Option 1)

24-HOUR CLAIM AND SERVICE:

CLAIMS: 888.252.2799 | SERVICES: 877.252.7878

Kemper Claims
P.O. Box 2847
Clinton, IA 52733-2847

ONLINE:

Website: http://www.kemper.com

ABOUT KEMPER SPECIALTY CALIFORNIA:

For customers who need non-standard Auto insurance in the State of California

CUSTOMER/SERVICE AND CLAIMS:

CLAIMS: 888.253.7834 | SERVICES: 800.456.0448

CORRESPONDENCE BY MAIL:

Kemper Claims
P.O. Box 2847
Clinton, IA 52733-2847

ONLINE:

Website: http://www.kemper.com/KemperSpecialty/

Omni Insurance Group

24/7 CLAIMS REPORTING:

800-727-6664

Customer Service Center:

(866) 300-6433</>

PAYMENTS BY MAIL:

Omni Insurance Group
PO Box 105002
Atlanta, GA 30348-5002

ONLINE:

Website: www.omni-insurance.com/

Oregon Mutual Insurance

24/7 ROADSIDE ASSISTANCE:

(855) 664-4911

CUSTOMER SERVICE AND CLAIMS:

Claims (Open 24/7): (800) 861-8380) | Windshield/ Glass 1-866-643-1745

BILLING DEPARTMENT:

Billing Department: Hours: 7:00 PM – 5:00 PM (PST)

PAYMENTS BY MAIL:

Oregon Mutual Insurance Company
PO Box 7500
McMinnville, OR 97128-7500

ONLINE:

Website: www.ormutual.com

Liberty Mutual

FOR ROADSIDE ASSISTANCE:

1-800-426-9898 (Open 24/7)

CUSTOMER/SERVICE AND CLAIMS:

1-800-2CLAIMS (1-800-225-2467) (Open 24/7)

CORRESPONDENCE BY MAIL:

Corporate Headquarters
Liberty Mutual Group, Inc.
175 Berkeley Street
Boston, Massachusetts 02116

ONLINE:

Website: www.libertymutual.com

NationWide

FOR ROADSIDE ASSISTANCE/CLAIMS:

1-800-421-3535 (Open 24/7)

CUSTOMER/SERVICE:

1-877 On Your Side (1-877-669-6877)

CORRESPONDENCE BY MAIL:

Corporate Headquarters
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

ONLINE:

Website: www.nationwide.com

StilLwater Insurance Group

CUSTOMER SERVICE AND CLAIMS:

ALL POLICY TYPES: (800) 220-1351
SERVICES: (855) 712-4092

CORRESPONDENCE BY MAIL:

PO Box 45126, Jacksonville, FL 32232-5126

ONLINE:

Website: www.stillwaterinsurance.com

Sublimity Insurane Group

CUSTOMER SERVICE AND CLAIMS:

Telephone: (503) 769-6344
Toll-free and after hours: (800) 424-2491
Fax: (503) 769-2114

CORRESPONDENCE BY MAIL:

P.O. Box 219
Sublimity, OR 97385-0219

ONLINE:

Website: www.sublimityins.com/

The General Insurance Sevrvices

24/7 ROADSIDE ASSISTANCE: (Towbusters)

(800) 745-5791

24/7 CLAIMS DEPARTMENT:

1-800-280-1466 (Option #3)

CUSTOMER SERVICE:

(800) 280-1466

PAYMENTS BY MAIL:

The General®
P.O. Box 305076
Nashville, TN 37230-5076

ONLINE:

Website: www.thegeneralautoquotes.com/

Policy Holders Pay Online: www.thegeneral.com/mypolicy/

Customer Service Hours: Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST

Traverlers

FOR ROADSIDE ASSISTANCE:

1-800-252-4633 Select Option 3 in the phone menu (Open 24/7)

CUSTOMER/SERVICE AND CLAIMS:

1-800-252-4633 (Open 24/7)

CORRESPONDENCE BY MAIL:

Corporate Headquarters
Travelers Personal Insurance
PO BOX 660307
Dallas, TX 75266-0307

ONLINE:

Website: www.travelers.com/